Aviation.
Civil and military aviation, air traffic service providers, airports and aviation regulators. Led by Director Ash McAlpine.
Human performance is now the binding constraint on safe, sustained output.
Aviation is operating with sustained high tempo, ageing workforce cohorts in critical roles, and continuing pressure on fatigue, crewing and operational performance. The State Safety Programme framework and International Civil Aviation Organization standards continue to mature, which is lifting the expectation on operators, air traffic service providers, airports and the regulator to produce evidence-led safety performance rather than compliance narratives.
Military aviation is in the same posture, with advanced platforms, multi-domain operations and workforce pressure placing a premium on human performance that can be sustained over time rather than surged for a single campaign. Human factors, fatigue and human performance are no longer peripheral concerns in aviation. They are often the binding constraint on safe, sustained output.
What TriAxis Global does in aviation.
TriAxis Global supports civil and military aviation operators, air traffic service providers, airports and aviation regulators on the human performance and human factors questions that most directly affect sustained safe operation. The firm’s flagship offer for this sector is Human Factors for Sustained Operations, which addresses crew, controller and operator performance over a campaign, a deployment or a season, rather than at a single point in time. This is the question that most operationally mature aviation organisations are now asking their advisors.
The firm is equally comfortable working on the operator side, the regulator side and the interface between the two. Several of its Directors have worked each side of that interface in senior roles, which makes the advice unusually well-calibrated to how aviation is actually governed in Australia.
Four capability areas.
Human factors for sustained aviation operations
Human factors and human performance advice pitched at sustained tempo, including crew and controller workload, cognitive pacing, recovery design and the operational economics of fatigue.
Fatigue risk management and Fatigue Risk Management Systems
Design, review and maturity assessment of Fatigue Risk Management Systems, including the policy architecture and the evidence base that makes them defensible to the regulator.
Aviation safety management systems and State Safety Programme alignment
Design and maturity review of Safety Management Systems and alignment with the Australian State Safety Programme and International Civil Aviation Organization standards, including work at the operator-regulator interface.
Investigation, human factors analysis and learning
Human factors analysis in support of aviation investigation and learning, including investigation design, methodological review, and the translation of findings into changes that actually take hold in the operation.
Engagements led by Directors.
Aviation engagements are led by Ash McAlpine, Director of Aviation Safety and Regulatory Affairs, whose career includes thirty-five years of military service, eleven years as a Safety Performance Specialist at the Civil Aviation Safety Authority, and current State Representative roles at the International Civil Aviation Organization. Ben Cook, Director of Human Performance and Safety, brings the Defence Directorate build and earlier Civil Aviation Safety Authority, Airservices Australia and Air Safety Investigator experience. Earl Brown, Managing Director, brings the Civil Aviation Safety Authority senior executive perspective and a twelve-year military flying instructor background. Koko Casey, Director of Resilience and Lived Experience, contributes on aviation resilience and post-event recovery where it is the right fit for the engagement.
Diagnostic, programme or review.
Aviation engagements are typically one of three patterns. A diagnostic engagement is scoped to answer a specific question about the operation, usually two to four weeks, with a tight deliverable to the senior executive who commissioned it. A programme engagement is scoped over months, usually sits inside an existing operational or safety programme, and is structured so the operator builds capability rather than remains dependent on the adviser. A review engagement is an independent read of an existing system, programme or post-event response, written so it is usable in board, regulator or command reporting.
The firm will turn down work where the available time, access or candour inside the operation is insufficient to produce a credible result. This is a matter of the firm’s own standing, not just commercial hygiene.
Discuss your aviation operation with us.
A short conversation will establish whether your question is one we hold real depth in. There is no charge for the first conversation.
Contact the leadership team